Privacy Policy

This Privacy Policy is a commitment from GIBBY to respect and protect all personal data and information of Users, sites and their derivative applications (hereinafter referred to as “GIBBY Applications“). This Privacy Policy describes the information GIBBY collects when you sign up for, use, access or otherwise interact with any GIBBY applications, products, services, or websites (collectively, “Services”), how we use and share that information, and the choices we offer. This policy applies to all information we collect through our Services, even if you have not signed up for a GIBBY account or downloaded one of our applications. This policy does not, however, describe the practices of third parties that may collect information from you when you interact with them. We encourage you to ask them about their privacy practices before providing any information to them. We may change this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy and revising the date above (“Last Updated“). We encourage you to review the policy whenever you use our Services to stay informed about our information practices and the choices available to you. By accessing and / or using services on the GIBBY Application, User declares that each User's data and information is valid and the User agrees to GIBBY to obtain, collect, store, manage and use such data as stated and regulated in this Privacy Policy.

Collection of Information

We collect information you provide, such as when you sign up for a GIBBY account, when you provide information as part of our identity verification process, in the course of a transaction, or when you request a digital receipt. We may collect, but are not limited to collecting, the following: basic user information, such as your name, email address, mailing address, phone number, photograph, and birth date; financial information, including bank account and payment card numbers; and other historical, contact, and demographic information.

We also collect information when you upload or send information to or through the Services about your products and services (including inventory, pricing and other data), participate in contests or promotions offered by GIBBY or our partners, respond to our surveys, or otherwise communicate with us.

Some of our Services also allow you to connect with people you already know. For example, you may upload information from your address book, social media connection. We will match the information you provide to the information provided by other users in order to provide and improve the Service, including making it easier to find friends to whom you may doing transaction such as purchase or selling goods or services.

Location Information. When one of our applications is open on your mobile device, we periodically receive information about the location of the device. 

Device Information. We collect device-specific information when you access our Services, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the devices interaction with our Services. We may also identify other software running on the device (but will not collect any content from such software) only for anti-fraud and malware-prevention purposes.

Use Information. We collect information about how you use our Services, including your access times, browser types and language, and Internet Protocol ("IP") addresses.

Information Collected by Cookies and Web Beacons. We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files that are stored on your hard drive or in device memory by a website. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. We may also collect information using web beacons. Web beacons are electronic images that may be used in our Services or emails. We may use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.

Use of Information

We use information about you to provide, maintain, and improve our Services and to deliver the information and support your request, including receipts, technical notices, security alerts, and support the administrative messages.

We also use information about you to improve and personalize the Services on GIBBY Application. For example, when you sign up for a GIBBY account, we may associate certain information with your new account, such as information about other accounts you have or had with GIBBY and prior transactions you made through the GIBBY Application.

We may use the information we collect to send you news and information about our Services and to communicate with you about products, services, contests, promotions, incentives, and rewards offered by us and selected partners.

We may also use information about you to track and analyze trends and usage in connection with our Services; to process and deliver contest and promotion entries and rewards; to protect our rights or property; to verify your identity; to investigate and prevent fraud or other illegal activities; and for any other purpose disclosed to you in connection with our Services.

Your transaction history and location may be used as aggregated, non-personal information to generate general statistics about purchasing behavior of a population that you are a part of, in order to provide better services.

We may, or we may use third-party service providers to, process and store personal information.

Sharing of Information

We guarantee that there is no sale, transfer, distribution or lending of your data or information to other third parties without your permission except in the following cases:


  1. Data disclosure is required to partners or third parties who collaborate with GIBBY in presenting services on the Application and processing all forms of activities in the Application, including transaction processing, payment verification and product delivery and other activities related to Services on the GIBBY’s Application.
  2. GIBBY can provide relevant information to third parties, with the consent of the User, to use third party services in collaboration with GIBBY, including other applications that have integrated each others APIs or services, helping to publish or distribute campaign advertisements, promotions, contests, special offers or other events / activities related to the GIBBY Application.
  3. There is a need for communication with the User regarding the resolution of a problem, error, or other matters in relation to handling the problems experienced by User when using the GIBBY Application.
  4. GIBBY may disclose User’s information to its subsidiaries or affiliates to help provide services or perform data processing for the development of GIBBY Services and Applications.
  5. GIBBY may disclose User’s information to marketing partners, vendors, consultants, research partners or similar service providers for the benefit of GIBBY.
  6. Required to be disclosed by law, such as in response to a court order. To the extent permitted by law, if there is a request from law enforcement or other public authorities or if we feel that disclosure can prevent criminal investigations, facilitate investigations related to public security, protect the security or integrity of our services, or enable us to take preventive action for obligations that may arise.
  7. In connection with, or during negotiations from, the merger, sale of shares or company assets, financing, acquisition, divestment or dissolution of all or part of our business.

Compliances with electronic information and transaction, and data privacy protection provisions

By using the Services of GIBBY, we agree to handle and manage the Collection of Information, Use of Information, Sharing of Information in accordance with the prevailing laws and regulations on electronic information and transaction, and data privacy protection (including but not limited to Government Regulation No. 82 of 2012 on the Operation of the Electronic System and Transaction, and Law No.11 of 2008 on Electronic Information and Transaction). And by signing up for GIBBY, users of GIBBY are giving their consent on their privacy data to be handled in any manner which mentioned in this Privacy Policy, and GIBBY warrants that the provided data will be handled in a good faith and only for the purposes of GIBBY Services which in line with the prevailing laws and regulations.
If in the future, all or part of this Privacy Policy is contradicting or violating the prevailing laws and regulations, thus GIBBY will adjust the contradicted or violated part of this Privacy Policy in order to fulfill the compliances under the laws and prevailing regulations.


These privacy policy is made in Indonesian and English language version, in the event that there is a difference of interpretation between Indonesian and English, then the Indonesian version shall prevail.

Choice of Law

This privacy policy will be governed by and interpreted in accordance with the laws of Republic of Indonesia. Users agree that any legal act or dispute that may arise from, related with, or in any other way with the website and/or this agreement will be settled exclusively in the jurisdiction of [please insert].

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